Refunds and Returns Policy

 

Returns & Refund is a guarantee provided by Animetify

When you receive a product that was bought and paid for on our site, and you find it is not as described, you can contact us to resolve these problems (according to the returns guarantees).You will then be able to request a full refund and return the item, or keep the item and agree a partial refund with us.

What items cannot be returned?

You cannot return items that were personalized/monogrammed, free gifts, promotional items with retail value, purchased longer than 30 days ago, or marked as final sale.

What if i received a damaged item?

Gah. we’re sorry. Send us an email at info@animetify.com.

Guaranteed Protection Period

You can submit refund requests up to 10 days after your order has been completed. 

Conditions for Submitting Refund Requests

You can submit refund requests up to 10 days after your order has been completed. 

Returns or exchanges are not supported if you ordered a wrong size, color, or simply doesn’t like the product. 

However, we can offer a replacement order free of charge, if there are any issues with the order, like manufacturing error, printing issues and such. 

In case a replacement order is arranged, there is need to send the original order back to us. 

If issues arise with a replacement order, we can offer you a refund to you. Please feel free to contact our Support Team with all the necessary information and photographic evidence for investigation in this Order Issue Submission Form, and we will do everything possible to correct the situation and provide the most suitable solution to you, depending if the replacement or a refund is eligible or not,  (863) 313-1886.